You can only link a loyalty card to an active payment card that has been added to your Bink app. If your payment card is showing as Pending, Expired or Failed, you will not be able to link your loyalty card to your payment card.
If you are having trouble linking your payment card to a loyalty card please check the status of the payment card.
- Active: If your payment card is Active, it means you can link it to loyalty cards.
- Pending: Your payment card may be Pending for the first 24 hours after adding, if this lasts longer please contact the Bink Support team and we will investigate this for you.
- Failed: It means that your payment card was not accepted. In this case please check that your payment card is still valid (i.e. not expired).
Please note that we only accept credit or debit cards from the major payment schemes and not all payment cards can be uploaded to the app.
Contact us via the Contact Support section of your Bink app if you need further help.